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New study shows tracking employee wellness is key to managing burnout

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Experts report a disconnect between what employees and executives believe their companies are doing to track worker well-being.
Experts report a disconnect between what employees and executives believe their companies are doing to track worker well-being.
  • Burnout is not only a problem for employees but also affects companies. 
  • Executives believe organisations must require mandatory reporting of well-being metrics.
  • Investors are also considering these metrics when looking to invest.


A new study by research firm Deloitte says that tracking employee wellness data could help companies manage employee burnout better.

Their study found that 85% of executives believe organisations must require mandatory reporting of well-being metrics.

Jen Fisher, US Chief Well-being officer at Deloitte Services LP, says that while you can gauge workforce sentiment with surveys, interviews and focus groups, you can also get what she calls "observable proxies".

This includes metrics like the percentage of workers using their time off, the amount of overtime people put in, the volume of work-related emails sent after hours, and attrition rates.

While executives feel this data is essential, only half of those surveyed believe their companies need to do more to promote transparency.

Deloitte also reports a disconnect between what employees and executives believe their companies are doing to track worker well-being.

Do you believe organisations are doing enough to look after employee well-being? Tell us your story here.

"I think that they are well intended; it's just that these types of things are hard to communicate," said Fisher.

The report by Bloomberg also spoke about how investors are starting to look to human capital data in making their decisions.

Many firms also believe the data will be an important tool to use in recruiting and retaining talent when they show that their company strongly emphasises wellness. 

READ MORE | Burnout in the modern workplace: It's about more than just feeling tired

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